Our partners
We partner with a number of individuals and organisations whose talents complement and enrich our own. Dependent on project requirements we can call on several first class partners to provide additional expertise, experience or technical know-how.
Keith Harper
With 20 years experience in the waste, recycling and environment sector, Keith was Marketing and Communications Manager for Biffa Waste Services and was responsible for developing one of the most recognised brands in the UK.
Keith's experience in managing the entirety of Biffa's marketing and communications activities, has provided him with unrivalled expertise which we can deploy on our clients' behalf.
In partnership with Keith, Kestrel can offer clients a completely out-sourced marketing function, transferring marketing and communications knowledge and skills to help clients achieve their business growth plans.
Crispin Manners
The Net Promoter Score® is a proven metric for assessing the success of word-of-mouth marketing campaigns by measuring 'recommendability', and Crispin is one of the UK's most recognised authorities in its use.
Net Promoter Score® allows us to systemise our approach and to use customer feedback to build more compelling propositions for clients. Working with Crispin, we can use Net Promoter Score® to develop engagement programmes that turn customers and employees into advocates and deliver clear business benefits.
These include: reducing the cost of sales/acquiring new customers, increasing customer loyalty, improving sales effectiveness, eliminating ineffective marketing activities and ensuring more successful product/service launches.
Crispin has over 25 years experience in developing and delivering communications solutions for businesses and brands. For more information visit www.onva.biz
“Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.”
