Kestrel Worldcom

Happy New Year

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Well it’s 2010. Just two more years until the end of civilisation as we know it.

Whether you are a believer in the imminent apocalypse or not, we here at Kestrel would like to wish our clients, suppliers, friends, families and everyone else a happy and prosperous new year.

The attached image was taken from the terrace here at Kestrel towers this morning. As it’s appropriately seasonal we decided to attach it for your viewing pleasure.

While snow isn’t that uncommon elsewhere in the world it is still a bit of a novelty for Londoners like us (which is probably why the entire city tends to grind to a halt whenever we get some).

Here’s looking forward to a great year!

EU unveils audacious animated heros

One of the trio of superhero 'Helpers' dedicated to combating the perils of smoking

Kestrel has spent the past few days promoting the launch of the latest online element of the EU’s ‘HELP – for a life without tobacco’ campaign. A unusual trio of anti smoking superhero ‘Helpers’ have been created by our Worldcom partner Ligaris Europe in order to enhance the reach of the campaign amongst young people.

These ‘Helpers’ will be appearing in a series of 11 viral  ‘Helpisodes’ that will be broadcast online via Facebook, Bebo, Youtube and a partnership with the Daily Motion video sharing website.

In each ‘Helpisode’ the characters (Chuck, Loona and Skinny) will be helping others with a variety of tobacco related issues – offering crazy and original solutions. This solutions based approach ties into the HELP Campaign’s ‘tips to quit’ strategy and leads people to view ‘real’ tips on the main HELP website.

Over the course of 2009 young people across Europe have been contributing their own video ‘tips to quit’ either directly through the HELP website or at a roadshow events across the Continent. In the UK Kestrel organised HELP roadshows at a number of youth and sports oriented events including NASS (an action sports and music festival), the British Beach Volleyball Championships and the Edinburgh marathon.

As part of our launch of  ‘Helpisodes’ Kestrel organised an online interactive webchat featuring HELP Campaign partners Professor Gerard Hastings, Director of the Institute for Social Marketing, and Alison Walsh, Youth Presenter and Advisor for the charity Quit. The interactive web chat invited viewers to contact the show with questions and their own stop smoking tips and was broadcast live on Webchats TV and 16 other health and youth related websites. You will be able to view a recording of the show on the Web Chats TV website shortly.

And now, for your viewing pleasure, please find the pilot ’Helpisode’ which provides a backstory for the three ‘Helpers’ and how they were transformed into superheros.

Recycling attitudes – permanent or passing?

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Spotted some interesting figures on consumer attitudes towards recycling thanks to an article by Liz Gyeke at Materials Recycling Week.

According to Defra’s ‘2009 Survey of public attitudes and behaviours towards the environment’ there has been a significant shift in public attitudes towards recycling with 91% stating that they prefer to ‘recycle items rather than throwing them away’. This is a big improvement on the 70% that was achieved the last time this question was asked in 2007.

In addition 56% of people interviewed as part of the research stated that they ‘always recycle’ with a further 19% recycling ‘very often’ and 11% ‘quite often’. More revealingly 88% of respondents agree with the statement that ‘people have a duty to recycle’ – up by 10 points from 78% in 2007.

Whilst much change in the recycling and waste industry has been driven by legislative pressure from Westimister and Brussels the survey seems to indicate that general public attitudes seem to be ‘catching up’ with developments in the industry. There has always been an extremely active ‘green’ lobby but on the evidence of this survey many of their views have been adopted by the mainstream.

It is interesting to speculate about the reasons for this recycling attitude change. No doubt some of it is due to PR ‘education campaigns’ funded by organisations such as WRAP and local authorities keen to reduce their landfill tax burden by persuading their residents to opt in and participate. The recession will also have played its part in changing attitudes as people think more carefully about what they are consuming and throwing out.  And, of course, deeper concerns about the state of our environment will also have had an impact.

On the basis of this survey there certainly seems to be a much larger enthusiasm for recycling than the impression you may get from reading the Daily Mail – but is this simply a sign of the times or a real ingrained change in public attitudes? Is it safe to assume the battle to persuade people to  recycle has been won?

Source: Materials Recycling Week

Kestrel at RWM

If you are attending this year’s RWM show and are interested in finding out more about Kestrel and how we can help you then feel free to get in touch to arrange a meeting.

Barry Walton and I (Niall Dologhan) will be attending the exhibition on Tuesday 15th September and we will be accompanied by our partner Keith Harper (the former Biffa UK marketing director). If you are interested in meeting up with any or all of us then please feel free to get in touch on 07740 733 303 or via email at: kestrel@kestrelcomms.co.uk

The RWM show is the UK largest waste management and recycling sector exhibition and is held at the Birmingham NEC. You can find out more here: RWM Exhibition

Energy from waste facility rejected

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According to Letsrecycle.com East Lothian Councillors have rejected planning permission for a new Energy from Waste facility – despite the proposed facility being described as the ‘best practical environmental option’ by the Scottish Environment Protection Agency and local Planning Officers recommending its approval.

The decision to turn down applications can be a risky for Councillors, particularly when their Planning Officers have already recommended approval. Council taxpayers can end up paying significant costs (upwards of £100,000) if the developer chooses to appeal the decision and can demonstrate at the public inquiry that they were put to unreasonable or unnecessary expense and delay.

While opposed residents living in the vicinity of such facilities may be perfectly happy for the Local Authority to shoulder such costs in an attempt to block development progress, Councillors have to remain aware of their responsibilities to local taxpayers across a much wider area. The position of a Councillor on a planning committee can be a difficult one as they have to balance a political ‘need’ to represent resident views with the requirement to ensure their decisions are reflective of planning law.

This can be complicated further when local Councillors are often members of political parties who may, at least at national level, be advocating such developments as part of their broader energy and waste strategies. For example the Conservatives recently published an Energy Policy Paper which highlights the importance of Energy from Waste as part of a decentralised energy generation system.

Balancing residents’ views with their legislated responsibilities as planners and then reconciling this with the national ‘party’ line can be quite the juggling act for local Councillors – and it doesn’t always work…

Source: Letsrecycle.com

Household recycling rate hits 36.9%

Defra

According to recent provisional figures released by Defra the household recycling rate in England reached 36.9% for the year ending December 2008. This compared to 34% for 2007/08.

A Defra spokeswoman hailed the provisional figures, and she said:  “These results are encouraging, as despite the economic downturn, England’s recycling rates stayed strong and less waste was sent to landfill.  It shows that local authorities and the public remain committed to recycling, and cutting the annual amount of waste sent to landfill by 22kg per person is a tremendous achievement,” she added.

The final official statistics are set to be published in November 2009 in the annual National Statistics release.

The findings of this report highlight the ongoing trend towards increased recycling, composting and energy-from-waste at the expense of landfill.  While UK waste infrastructure is changing to meet national and EU targets, progress is being slowed by the planning system .

We can apply our expertise to help our clients achieve successful planning outcomes for new waste and recycling facilities by building positive relationships with local residents and stakeholders.

Source: Letsrecycle.com

Boys in blue go green

Wembley Police Station Goes Green

Sorry, but we couldn’t resist the headline.

It seems that the Metropolitan Police is doing its bit for the environment with the announcement that 42 of its buildings (with another 58 being assessed) are being retrofit by Dalkia with a view to creating substantial energy savings.

Work has started on the first police station in Wembley. The station will be fitted with solar panels, energy-efficient lighting, newer boilers and solar film on windows to reflect light and reduce the need for air conditioning. Hopefully its occupants (at least the law-abiding ones) will appreciate the difference.

Boris Johnson, the London Mayor, initiated the scheme to make public buildings more energy efficient and save on fuel bills.  Boris recently announced a series of other green plans for London, including the planting of two million additional trees by 2050.

We wonder where they will all go!

Source: Click Green News

Recession impacts waste assumptions

LetsRecycle

According to a report in LetsRecycle.com the recession is one of a number of factors which is reducing the amount of waste being generated in the UK.

Apparently DEFRA is going to reduce its baseline assumption of future waste growth to under 1% per annum. This figure was already reduced from 1.5% in January.

According to a DEFRA spokesperson the economy, population, household growth, consumer spending and waste prevention measures have all had an impact on waste arisings.

Whilst a reduction in predicted waste volumes is good news for the environment it may not seem quite as positive for companies investing in, and managing, waste and recycling infrastructure.

However, DEFRA is (quite rightly) erring on the side of caution and points out that some over capacity is preferable to not meeting EU landfill targets and suffering huge penalties.

Similarly, businesses planning long term investments in waste and recycling infrastructure will be looking beyond the current downturn.

Source: Letsrecycle.com

Show me the money

Social Media Pays Off

Spotted an interesting US study thanks to a tweet by Worldcom colleague Marijean Jaggers at the Standing Partnership in St Louis.

According to research conducted by wiki resource Wetpaint and the Altimeter Group, there is a direct correlation between social media engagement and financial success.  The study indicates that the brands that were the most engaged saw their revenue grow  by 18% over the past year  (despite the downturn) while the least engaged brands saw losses of 6%.

Of course,  reports like this are pretty useful for people like us who are constantly talking about the importance of customer ‘engagement’.

While the report cannot definitively prove that ‘engagement’ is the direct cause of good revenue and profit performance, the large number of companies analysed and the consistent findings, make it probable that strong social media engagement has had a major impact on these companies’ financial success.

Source: Read Write Web

Worldcom PR Group appoints new Chair

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The Worldcom Public Relations Group, the world’s leading network of independently owned public relations counseling firms, today announced the appointment of Diego Biasi as worldwide chair. The appointment was officially confirmed at Worldcom’s AGM (Annual General Meeting), held in Seattle from 29 April to 1 May 2009. Biasi, president and managing director of the agency Business Press in Milan, Italy, has set the main objectives of his mandate as member recruitment; practice group expansion; and a stronger focus on Web 2.0 technologies for internal and external communication.

Recruitment of New Members

The Worldcom PR Group has more offices than any of the other international PR networks. “Our current size is one of our great strengths,” comments Biasi. “However, this isn’t only a numbers game, so I want to use my time as chair to increase the variety of services and market focus areas we offer in individual regions – particularly EMEA and Asia Pacific.” With the other board members, Biasi will define a strategy for intensifying agency recruitment in certain countries and industry sectors. He will also implement additional measures to ensure new agencies are mentored and supported effectively during their first year of membership.

Expansion of Specialized Practice Groups

The second of Diego Biasi’s main goals is to grow the network’s practice groups. The Worldcom PR Group offers customers multinational, specialized teams in eight sectors: Consumer; Crisis & Issues Management; Financial Services; Healthcare; Investor Relations; Public Affairs, Energy & Environment: Technology; and Travel & Tourism. The groups also collate and analyze the results of international surveys, reports and research, and share these analyses with clients. “With some of the world’s top PR experts in specialist subjects, our practice groups are one of Worldcom’s biggest advantages compared to other agency networks,” says Diego Biasi. “We are increasing the number and geographical spread of the experts in each practice group, ensuring that our clients have access to a pool of specialized local and international expertise whenever they need it.”

Broader Use of Web 2.0

To complement their regular meetings and conference calls, Worldcom members stay in touch using Web 2.0 tools such as Twitter and Facebook. During his two-year mandate as chair, Diego Biasi plans to broaden their use across the group. “Web 2.0 is already in widespread use within individual teams and I am implementing initiatives to utilize them on a group-wide basis,” notes Biasi. “This benefits our clients and our members by providing a stronger platform for collaboration on projects and joint pitches. Expanding the use of these tools facilitates the coordination and implementation of strategies throughout the group.”

Diego Biasi was chair of Worldcom’s EMEA board from 2006 to 2008, during which time the region recruited multiple new members, and introduced the “buddy” system where experienced members help new ones quickly become an integral part of the group and uphold the stringent quality standards that Worldcom guarantees its clients.

“Quality is at the heart of all we do,” concludes Biasi. “All our members are independent agencies, but we’re bound by the same passion for quality and service excellence. I’m looking forward to my mandate as worldwide chair to uphold this passion while driving recruitment and making our practice groups even more structured and dynamic.”